One customer, several touchpoints
The same person books online, visits the branch, and gets a receipt by email. Asking the same simple question at each step shows where the experience holds up and where it drops.
All products
Family: Listen
Feedback Digital
Bufo digitalis
The same question on your website, app and emails
Put the rating where the online part of the visit happens: a pop-up after checkout, a block embedded in a page or a receipt email, a link in an SMS. The answers sit next to the ones from your venues.
What you get
- Pop-up for one-off moments such as checkout and thank-you pages
- Embed for pages, emails and SMS links
- The same answer styles and follow-up questions as in the venue
- One dashboard for online and in-venue feedback
Related species
The rest of the family tree
- ShowAd ScreenBufo televisusAny display becomes paid ad space
- ShowAd MarketplaceBufo mercatorBook real screens in minutes, from $2 a day
- EngageScan CodesBufo quadratusA QR code on every ad, counted on every scan
- EngageReward AdsBufo munificusAn optional free item in exchange for a short survey
- EngageAdvertise Here BarBufo locatorYour screen sells its own ad space
- EngagePromo ScreenBufo praecoAnswer the feedback while the customer is still there
- ListenSatisfaction SurveysBufo interrogansOne simple question by default. More only if you want them
- ListenE-ink Feedback ScreenBufo chartaceusA small e-paper display with your logo and one question. Guests answer with a tap
- ListenFeedback StickersBufo adhaerensA QR code you can stick anywhere. Your first five are free
- ListenBring Your Own ScreenBufo domesticusA screen already on the platform can ask the question itself
- MeasureAnalyticsBufo numeratorImpressions, scans and scan rate in one view
- MeasureSurvey ResultsBufo auscultansAnswers you can read today and export tomorrow