One customer, several touchpoints
The same person books online, visits the branch, and gets a receipt by email. Asking the same simple question at each step shows where the experience holds up and where it drops.
All products
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Feedback Digital
The same question on your website, app and emails
Put the rating where the online part of the visit happens: a pop-up after checkout, a block embedded in a page or a receipt email, a link in an SMS. The answers sit next to the ones from your venues.
What you get
- Pop-up for one-off moments such as checkout and thank-you pages
- Embed for pages, emails and SMS links
- The same answer styles and follow-up questions as in the venue
- One dashboard for online and in-venue feedback
Keep looking
The rest of the platform
- ShowAd ScreenAny display becomes paid ad space
- ShowAd MarketplaceBook real screens in minutes, from $2 a day
- EngageScan CodesA QR code on every ad, counted on every scan
- EngageReward AdsAn optional free item in exchange for a short survey
- EngageAdvertise Here BarYour screen sells its own ad space
- EngagePromo ScreenAnswer the feedback while the customer is still there
- ListenSatisfaction SurveysOne simple question by default. More only if you want them
- ListenE-ink Feedback ScreenA small e-paper display with your logo, your question and a code
- ListenFeedback StickersA QR code you can stick anywhere. Your first five are free
- ListenBring Your Own ScreenA screen already on the platform can ask the question itself
- MeasureAnalyticsImpressions, scans and scan rate in one view
- MeasureSurvey ResultsAnswers you can read today and export tomorrow